Our support team is available Monday to Saturday, 9:00 AM – 7:00 PM IST. For urgent API or broadcast delivery inquiries, reach out via direct WhatsApp priority hotline.
Platform support channels
Contact & Office Information
Send us a direct message
Submit your enquiry below and our technical team will get back to you within 24 business hours.
What we can help with
- WhatsApp Cloud API: Setup, Meta Business Manager verification, phone number migration, and token configuration.
- Broadcast Campaigns: High-speed marketing messages, CSV audience uploads, and Meta template approvals.
- Chatbots & AI Agents: Visual automation flows, keyword triggers, auto-replies, and AI knowledge sync.
- Integrations & Webhooks: REST API keys, real-time webhooks, CRM connectivity, and third-party tools.
- Billing & Account: Plan subscriptions, wallet recharges, invoices, and license queries.
Information to include
For technical or account support, please include your registered email address, your WhatsApp Phone Number ID (or WABA ID) if relevant, and a clear description of the problem. Never send passwords, payment card numbers, or secret API credentials.
Main website & Digital Store
For ready-to-use digital resources and business templates, visit PixonLab Digital Store ↗. For full-service software development, branding and enterprise marketing solutions, visit pixonlab.in ↗.